Frequently Asked Questions

Here you’ll find answers to some frequently asked questions about Cancer Council's Do It For Cancer initiative and how you can get involved.

Join the 5411 others fighting against cancer

Create your fundraiser
How do I register?

You can register anytime you like by clicking the 'Create Your Fundraiser' button.

Straight away, you'll receive a registration e-mail with login details for your online fundraising page. Within a few days, you'll be contacted by Cancer Council and receive your welcome pack.

Why do I need to register?

So we can provide you help and guidance as and when you need it. Once you register we’ll send you a welcome pack containing the things you need to run a successful fundraiser.

You'll also get an "Authority to Fundraise" on our behalf which you may need to show donors, sponsors and other event organisers.

Are there any rules about fundraising I should know about?

There are rules for fundraisers to protect you, your donors, and Cancer Council. Read through the materials in your welcome pack and give your local office a call if you are unsure about anything.

Cancer Council requires that expenses do not exceed 40% of your total fundraising. A great way to keep your costs down is to ask local businesses and your networks if they can donate venues, catering and prizes.

What sort of things can I do to help fight cancer?

The beauty of Do It For Cancer is that you can turn any idea into a fundraiser. It's totally up to you!

Have a go at our Ideas Generator on the homepage or check out the Get Ideas page for inspiration!

What support and help can I expect from Cancer Council?

We can’t actually undertake tasks for you, but we can provide valuable guidance and support along the way.

Call our fundraising experts anytime on 1300 65 65 85 - they're happy to help!

Where does my fundraising money go?

Your money goes directly to Cancer Council to help fund our work to fight cancer. To find out more click on 'Where the money goes' below in the footer. You can also call your local office to find out what's going on in your community.

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Call one of our experts
1300 65 65 85
What is my fundraising hub?

Your online fundraising hub is your own website where you can easily manage your fundraising.

You can personalise your page with your own story, photos and videos; as well as send out e-mails to collect donations and thank your donors.

How do I upload photos or videos to my page?

You can add or change photos and videos by clicking on the ‘My fundraising’ tab. Follow the prompts and ensure you save your changes.

Click the ‘visit page’ link above your fundraising information to view the changes.

How do I change my message or page title?

You can change your page title and personal message by clicking on the ‘My fundraising’ tab. Follow the prompts and ensure you save your changes.

Click the ‘visit page’ link above your fundraising information to view the changes.

How do I invite people to attend my fundraiser?

You can e-mail your networks directly from the fundraising hub by clicking on the ‘my fundraising’ tab and selecting ‘invite friends/family’ from the menu.

You can use the e-mail template provided or write your own invitation.

How do I ask people for donations?

You can e-mail your networks directly from the fundraising hub by clicking on the ‘my fundraising’ tab and selecting ‘get sponsors’ from the menu.

You can use the e-mail template provided or write your own message to request donations. You can even monitor who has opened your e-mail and made a donation so you know who to follow up!

How do I thank my donors?

You can e-mail your donors directly from the fundraising hub by clicking on the ‘my fundraising’ tab and selecting ‘view your sponsors’ from the menu.

Underneath your fundraising snapshot, click ‘thank sponsors’ and either use our e-mail template or write your own message of thanks.

What's the address of my online fundraising page?

You'll find this in your registration e-mail. You can also try searching your name on the homepage!

If you can't track it down, give us a buzz on 1300 65 65 85 and we'll find it for you.

I forgot my username and password.

Don't worry - it happens to the best of us! Once you click login and select your state, you'll see a prompt if you've forgotten your details. We'll send you an e-mail with a reminder of your username and a link to reset your password.